Privacy Policy

RigidBox MFG (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rigidboxmfg.com (the “Site”) or interact with our services. Please read this policy carefully. By using our Site, you agree to the practices described herein.

1. Information We Collect

We may collect personal and non-personal information from you when you interact with our Site, including but not limited to:

  • Personal Information: Name, email address, phone number, company name, job title, billing and shipping addresses, and other contact details you provide when submitting inquiries, requesting quotes, or subscribing to newsletters.
  • Non-Personal Information: Browser type, IP address, operating system, pages visited, time spent on the Site, referral websites, and other usage data collected automatically through cookies, web beacons, or similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries, requests, and orders.
  • To provide and improve our products and services, including customer support.
  • To send newsletters, updates, marketing materials, or promotional communications (where permitted by law).
  • To analyze Site usage trends and enhance user experience.
  • To comply with legal obligations and protect our legal rights.

3. Information Sharing and Disclosure

RigidBox MFG does not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as website hosting, email distribution, analytics, and payment processing.
  • Legal Compliance: When required by law, regulation, or legal process, or to protect our rights, property, or safety, and that of our users or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and customize content. Cookies are small files placed on your device that store preferences and usage information. You may choose to disable cookies through your browser settings, but some features of the Site may not function properly without them.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or services of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access, correct, or update your personal information.
  • Opt-out of receiving marketing emails by following the unsubscribe instructions in each email.
  • Request deletion of your personal information, subject to applicable legal requirements.

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The “Effective Date” at the top of this page indicates when this policy was last updated. We encourage you to review this page periodically for any updates.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

RigidBox MFG
Website: https://rigidboxmfg.com
Email: info@rigidboxmfg.com
Phone: +86 123 4567 8901
Address: 13600㎡ Manufacturing Facility, Shenzhen, China

We are committed to resolving your privacy concerns promptly and transparently.